Question 1

How will I find my driver?

Accepted Answer

We send a WhatsApp message 30 minutes before pickup with your driver's name, photo and phone number. The driver comes directly to your hotel door, the airport curbside, or just outside the cruise terminal — you don't have to look for anyone.

Question 2

What if my flight is delayed?

Accepted Answer

We track your flight number in real-time. If your flight is delayed, your driver simply adjusts to the new arrival time at no extra charge.

Question 3

Is there an extra charge for luggage?

Accepted Answer

No — luggage is included. We use 7-seater vans with a generous luggage area; if you have unusually large items (surfboards, oversized bags), let us know in the booking notes.

Question 4

Can I request a child seat?

Accepted Answer

Yes, free of charge. Mention age and weight of the child in the booking notes and we provide a baby/toddler/booster seat as needed.

Question 5

What is your cancellation policy?

Accepted Answer

Δωρεάν ακύρωση πάνω από 24 ώρες πριν την παραλαβή με πλήρη επιστροφή του ποσού που πληρώθηκε. Εντός 24 ωρών η κράτηση δεν επιστρέφεται. Ανωτέρα βία (ακυρωμένη πτήση, τεκμηριωμένη αλλαγή προγράμματος κρουαζιέρας) — πλήρης επιστροφή.

Question 6

Πώς και πότε πληρώνω;

Accepted Answer

Πληρώνετε τον οδηγό μετρητοίς την ημέρα της μεταφοράς της μεταφοράς. Καμία online χρέωση κατά την κράτηση — άμεση επιβεβαίωση μέσω WhatsApp.

Question 7

Can you pick up multiple groups from the same hotel?

Accepted Answer

Yes — book each booking separately or contact us via WhatsApp for a custom group quote.

Question 8

Can I travel with my pet?

Accepted Answer

Yes, small pets in carriers are welcome at no extra cost. For larger pets, message us first so we can confirm the right vehicle.

Μεταφορές από το Λιμάνι Κρουαζιέρας προς Έφεσο, Şirince & Παμουκκάλε